Full Vaccination Recommended

In accordance with the Victorian Government COVID guidelines, all members and guests wishing to visit Banool Lodge are recommended to be fully vaccinated against COVID 19.

Members and guests are reminded that Banool Lodge is operating in compliance with the Banool Ski Club's CovidSafe Plan.

Booking Information

Members and guests can make booking requests for Banool Lodge by going to our online booking site. Check out our guest rates here

How are beds allocated?

During winter, the lodge is shared accommodation spread across 5 apartments, each with a kitchen, dining area and bathroom.

The four larger apartments sleep eight people, the small apartment, four people. In the main room of the four larger apartments there are two bunk rooms off the dining area, one with two bunks, the other four bunks. There are two beds on the couch (listed as divans) that are mainly used for overflow from groups in the bunk rooms.

Only one booking will be allocated to each of the 2 bunk, 4 bunk or the 2 couch spots regardless of whether the booking fills all of those spots. 

Check the screen in the foyer at the lodge to see your bed allocation. If the bed list is not displaying on the screen, please ask the Duty Officer to assist you. You can also follow this link to the bed list: https://banoolskiclub.com.au/bed-list/. The bed allocation is regularly updated, so it is best to check it on arrival.

Cleaning before checkout

Cleaning at the end of your stay is not included in the price and is not available. It is your responsibility to ensure the flat is properly cleaned before checkout. Please follow the instructions in the flat for cleaning prior to leaving.

Guest Booking Rules

  • Provide the names of all guests (not generic titles like Guest 1, Guest 2).
  • Provide the ages of all guests under 18 years of age.
  • Provide a valid telephone number and email.
  • A full apartment must be booked if a child under four is included in the booking.

Procedure on receipt of application

  • Provisional acceptance of the booking will be sent by email as soon as practicable.
  • An invoice will be sent within seven days of the booking confirmation.
  • Guest bookings require a 50% deposit within 7 days of confirmation with the balance being paid 4 weeks prior to the booking date.

Cancellation Policy

  • Bookings cancelled 30 days or more before the confirmed dates will be refunded in full minus a $50 booking fee.
  • Bookings cancelled within 30 days of the confirmed dates will incur a 50% cancellation fee.
  • Bookings cancelled within seven days of the confirmed dates will not be refunded.
  • A full refund will be given for bookings cancelled due to no snow conditions as per the Falls Creek lift company definition.

COVIDSafe Plan

Banool Lodge is operating in compliance with the Banool Ski Club's CovidSafe Plan. Members and guests have to agree to comply with the terms and conditions of the COVIDSafe Plan to secure a booking.

Online Bookings

Access our online booking site to make a booking request. Check out our guest rates, some of the most affordable on the mountain.

General Booking Enquiries

If you have a general query about staying at Banool Lodge, you can use this form. Booking applications, subject to the approval of the Booking Officer, need to be made online by going to our online booking site.

     

    Contacting us by phone or email

    Booking applications cannot be made over the phone or by email. Before contacting us, please read our General Information brochure.

    Banool Lodge & Booking Officer: 03 4706 0100

    Email: bookings@banoolskiclub.com.au