Where do I find the COVID-Safe plan for Banool Lodge?

Click on the title to download the Banool Lodge COVID-19 Safe Operating Plan for Summer (CSOP-S).


How do I make a booking request?

Members and guests can make booking requests via our online booking site.


What’s your refund policy?

Deposits are not refundable, unless “No snow” condition applies.


When is payment due on bookings?

When guest bookings resume they will require a one-third (1/3) deposit within 7 days of confirmation with the balance being paid six (6) weeks prior to the booking date.


How can I contact the Lodge manager?

The Lodge does not have a manager as such. Instead, a member is designated as Duty Officer for specific periods when that member is staying at the Banool Lodge. Any enquiries regarding the Duty Officer should be directed to the Booking Officer. See the Booking Page for details.