Will the Lodge be available in 2020?

Due to the renewed lockdown in Greater Melbourne and Mitchell Shire and the closing of the lifts by Vail Resorts, Banool Lodge will be closed up to at least 19 August.


How do I make a booking?

When bookings reopen, members and guests will be able to make bookings via our online bookings page.


What’s your refund policy?

Deposits are not refundable, unless “No snow” condition applies.


When is payment due on bookings?

When guest bookings resume they will require a one-third (1/3) deposit within 7 days of confirmation with the balance being paid six (6) weeks prior to the booking date.


How can I contact the Lodge manager?

The Lodge does not have a manager as such. Instead, a member is designated as Duty Officer for specific periods when that member is staying at the Banool Lodge. Any enquiries regarding the Duty Officer should be directed to the Booking Officer. See the Booking Page for details.