How do I make a booking?

Booking must be made directly with the Booking Officer on the appropriate form, giving alternative dates for bookings in case the first preference cannot be accommodated.


What’s your refund policy?

Deposits are not refundable, unless “No snow” condition applies.

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When is payment due on bookings?

Guest bookings require a one-third (1/3) deposit within 7 days of confirmation with the balance being paid six (6) weeks prior to the booking date.


How can I contact the Lodge manager?

The Lodge does not have a manager as such. Instead, a member is designated as Duty Officer for specific periods when that member is staying at the Banool Lodge. Any enquiries regarding the Duty Officer should be directed to the Booking Officer. See the Booking Page for details.